SHIPPING POLICY
All our international customers are responsible for their own customs fees. The amount of the customs fees depends on the stated retail value of the product on the shipping form. All shipments that are not mentioned on the modified form at full sales value are void for any postage insurance if the item is lost during transport. Only items that are submitted at full retail value have insurance coverage for the full value of the item. All shipping costs are for your own account.
It is the responsibility of the customer to fully state and verify the correct mailing address when placing an order. If changes need to be made to the contact details or shipping details, it must be communicated to us before the shipment. All shipments sent with PostNL are sent by registered mail within the Netherlands and are insured for the entire purchase amount. Shipments outside the Netherlands are insured up to € 250. If you choose to ship with FedEx, the package can be insured for the entire amount.
The following fixed prices apply to shipping:
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I am Joppe Besseling, founder of a studio for handmade shoes and leather goods.
All the products are designed and made by me at my workshop in Utrecht, the Netherlands. Everything is made with attention to detail and sustainability by using natural materials.
